We collect the following personal information from visitors:
- Account registration information such as username, password, email, phone number, address
- Transaction information such as products/services customers are interested in, payment details
- Information from any engagement with us via phone, email, or online channels
- Device and browser information when accessing our website
We only use the collected information for the following purposes:
- Providing services and support to customers
- Sending notifications about website communication activities between customers and the website
- Researching and analyzing trends and customer habits to improve our services
- Preventing fraudulent, abusive, or unlawful activities
- Protecting the security and interests of our customers
We are committed not to sharing any personal customer information with any third party except where legally required.
We store customer personal information on servers located in Vietnam with security measures like encryption, access control based on need, firewalls, and other information security technologies.
Personal information will be stored until there is a request for deletion or up to a maximum of 20 years from the date the customer ceases using our services to ensure legal compliance. After this period, the information will be deleted or anonymized.
User Privacy Rights
We highly value the protection of our customers' privacy and personal data. Customers have the right to request access to, rectification, erasure, or removal of their personal information at any time by contacting the website administrator.
We will try our best to meet all requests as quickly as possible based on storage and legal requirements.